In my time in tech support land and being a bit of a techie bloke you get some some of the strangest requests and some of the funniest from around the office because you know about technology they think you can fix anything, as I'm not there so often these days I do miss them. Today for instance someone in the office asked me if I could get their ActivSync working as their mobile phone would not sync with their email. Ok I'll have a look, I walked over to the mobile picked it up and noticed the black screen. I didn't want to say "Have you turned it on?" but it just slipped out.I pressed the power button and as if by magic it all started syncing! If only they were all that simple.
This was a classic blond moment if I've seen one.
looks like someone else is having one too http://www.gtvone.com/blogger/2007/06/is-it-turned-on.html
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Users do the funniest things
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Re: Users do the funniest things
I had a good one yesterday!... 2nd floor, printer doesn't work... no power. I ask if they've checked the power "yes, of course" ..someone else rings up 5 minutes later (I OBVIOUSLY need to finish my coffee before I go take a look, like any GOOD it person) she says, i've noticed that the powerboard that the printer is plugged in to doesn't have a red light on it... I asked her if she'd checked the plug "YES...OF COURSE"... OK, coffee finished, I pop down.. sure enough, no lights on the printer, no lights on the powerboard.. I follow the cable back to the power outlet in the wall, right next to her chair... OFF... I flicked it on, looked at her and walked off... nothing else need be said!...
Re: Re: Users do the funniest things
by
The Trained Monkey
on Fri 01 Jun 2007 13:27 BST | Profile | Permanent Link
i've linked to your from the main article as well
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